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Delivery Information: USA

When your order leaves our warehouse on its journey to you, we’ll send you a dispatch notification email – so keep an eye on your inbox!

Shipping Options:

Global Mail Economy - From £8.10 (Calculated based on parcel weight) SUSPENDED DUE TO COVID-19

  • Delivery aim: 5-10 business days 
  • Full end-to-end tracking 
  • Max parcel weight = 2kg
    DHL Express - From £14.00 (Calculated based on parcel weight)
    (Free on orders over £150)
    • Delivery aim: 3 business days 
    • Full end-to-end tracking with regular SMS and email updates 
    • On Demand delivery - customise your delivery to meet your preferences 

    Dispatch Information:

    • The cut-off for same day dispatch is 2pm GMT. Any orders placed after this time will be dispatched the next working day.
    • Orders placed on Friday after 2pm GMT will be dispatched on Monday. 

    Please ensure your delivery address is correct before submitting your order. If your address is incorrect or incomplete, orders shipped with DPD Classic will be return to us and you will be invoiced for the reshipment fee. Orders shipped with DHL will incur a £7.00 "Change of Address" fee and this will delay your delivery.

    Public Holidays
    We are unable to deliver on public holidays, any orders placed on a UK public holiday will be dispatched the following working day.

    Customs Information

    Please note, before placing an order it is the customer's responsibility to check that any products ordered from www.polejunkie.co.uk comply with state and federal government import regulations. The USA Duty Threshold is $800 - If your order value is less than this you shouldn’t have to pay duty.