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Order Tracking

  • Shopping from the UK?

All UK orders are shipped using Royal Mail, you will receive an email directly from Royal Mail with a tracking link shortly after dispatch. Alternatively, you can access your Pole Junkie account to retrieve your tracking number (located under the map) and track your parcel via the Royal Mail Tracking Portal. 

  • Shopping from outside the UK?

Global Mail

Customers who select Global Mail International shipping will receive an email directly from Global Mail/Deutche Poste with a tracking link shortly after dispatch. Alternatively, you can access your Pole Junkie account to retrieve your tracking number (located under the map) and track your parcel via the Deutche Poste Tracking Portal.
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DHL Express / DHL Economy

Customers who select the DHL Express or DHL Economy International shipping services will receive an email directly from DHL with a tracking link shortly after dispatch. Alternatively, you can access your Pole Junkie account to retrieve your tracking number (located under the map) and track your parcel via the DHL Tracking Portal.